Why is a Human Intelligent (HI) Workplace important?

HIW is important
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Human Intelligent (HI) Workplace
Helping Leaders Help Themselves

May 21, 2024

Artificial Intelligence (AI) has and continues to increase in importance and relevance for organizations and society. However, while AI continues to increase in capacity with implications for organizations and society, the human aspect of organizations continues to evolve and grow in importance too. Change is central to the success and viability of organizations. For organizations to succeed or thrive today and into the future, it will not be solely AI that enables change, success, and viability. It will be the human workforce and the Human Intelligence garnered by its leadership.

This was recently highlighted when after two years of the Pandemic and many organizations going virtual and remote. It supported the fairly new workplace framework and infrastructure of having a remote and virtual workforce to meet organizational commitment. In addition, it validated the point that organizational culture was never about a building but of an organizational environment created by its leadership.

This has led to the pushback to those organizational leaders who now want their workforce back in the office after surviving and in some cases thriving while working remote. They are now learning that from a neuroscience perspective, we humans are open to new ways of working and resistant to having taken things away once we’ve seen that it does not make logical sense to remove them.

So, in spite and due to the increase of AI being used by countries and organizations, it is the Human Intelligent (HI) Workplace that will enable organizations to reinvent themselves and thrive in fast-changing times.

Today’s workforce has different and evolving aspirations and expectations as to what they are looking for in their workplace. More are looking to be more engaged when it has been estimated by different studies that only a third of the workforce is engaged. They are looking for a positive workplace experience, where they can be happy, work for a purpose, be less stressed which can impact their health and well-being.

All of this is something that leaders play a crucial part in. It has been estimated that leaders have a 70% variance on their workforce’s engagement. It has also been highlighted that a leader can have more of an impact on an employee’s well-being than their spouse.

In summary, what organizations and its leaders need, is to create a Human Intelligent (HI) Workplace. One that enables AI as a tool, resource, product, and/or system, but maintains at its core the human aspect in the organization and looks to meet the changing expectations of its workforce with a more human touch.

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